Privacy Policy

1. Introduction

CypRentacar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental services.

2. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Driver's license information
• Passport/ID card details
• Payment card information
• Billing address

Booking Information

• Rental dates and locations
• Vehicle preferences
• Special requests
• Flight details (if provided)

3. How We Use Your Information

We use your information to:

• Process and manage your car rental bookings
• Send booking confirmations and important updates
• Process payments and prevent fraud
• Provide customer support
• Improve our services and customer experience
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing

We may share your information with:

• Payment Processors: To process your payments securely (e.g., Garanti Bank)
• Service Providers: Third-party companies that help us operate our business
• Legal Authorities: When required by law or to protect our rights
• Insurance Companies: In case of accidents or damage claims

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant systems
• 3D Secure authentication for card payments
• Regular security audits and updates
• Restricted access to personal data

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a supervisory authority

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking records are typically retained for 7 years for accounting and legal purposes.

9. Children's Privacy

Our services are not directed to individuals under 21 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: privacy@cyprentacar.com
• Phone: +90 533 840 0070
• Address: Northern Cyprus